Effective as established 10-14-2020 ORIGINAL
Policies have remained unchanged in definition they may be shortened or may be lengthened for a better explanation but the important changes are listed below:
Please DO NOT contact us for these reasons:
- Partnerships don’t want them! Privately sole ownership.
- Data Recovery or other resale services for us to sell.
- Product Testing, SAAS,
- Product Sales, We are dependant on specific suppliers and marketplaces to make book keeping easier to manage so saving a couple dollars don’t
- Call Centers or support
- AI (Artificial Intelligence) for our company.
- Themes, Plugins or Second hand web development.
- Advertisements
- SEO
- Marketing Products, Tshirts, Sinage or otherwise.
We already have established contacts and are not interested in expanding or trial services or estimates.
11-1-2024
Users from USA ONLY! Foriegn users, agents,using or browsing via vps,vpn, or by any proxy. People in search of api’s or pages not listed should leave immediately. Come here from your personal devices and ISP or don’t visit! We appreciate your cooperation. We are a local business providing local services. This is the scope of our website and business mostly. We don’t operate out of country.
Policies on reporting solicitation, hacking, extortion spam, scams, phishing, and so on via email are all being logged, recorded, and now reported It is important to note we have been on the DO NOT CALL REGISTRY for quite some time now this means no solicitation our line is for local customers mainly. If you have our personal number I’ve stated very clearly not to share our personal number with people and with the recent rise of scammers calling our personal number people posing as financial institutions and so forth have been a problem and many of them seem to be real. And it may be done on a yearly basis to stop the spam/scams. To save time on filing reports.
8-10-2024 Update added webhosting dollar liability policy was originally a “ZERO LIABILITY POLICY”.
6-1-2024 Offsite work changed to service industry standard
“keep your day open policy” We no longer guarantee specific times!
You must stay up to date with these policies if you continue to use our business, website, webhosting also prices are subject to change!
5-21-2025 We cannot do any electrical that violates section 101.862 any time the power exceeds 20A or incorrect wiring is present to accomplish a smart home upgrade switch, outlet, or light replacement or if something is wrong an electrician must be contacted and they must do the wiring. We will not illegally violate codes and laws sorry so don’t ask!
Privacy & Policies Below!
DO NOT PAY IF YOU DO NOT AGREE! PAYMENT IS A DIGITAL SIGNATURE OF AGREEING TO THE FOLLOWING TERMS!
NO WARRANTIES ARE WRITTEN EXPRESSED OR IMPLIED BEYOND THESE NOTES & TERMS ON YOUR BILL!
Use of our business, services or website require you to both read and understand our privacy policy found at https://wisolutions.tech/privacy-policy/ If you need a print copy please state so before paying.
By paying you agree that you have read and understand it weather you have read it or not.
Short Summary Of Privacy & Policies: (Included with bill)
We may collect and retain data such as written, audio, video, and or discussion for billing, troubleshooting and or legally permissible and admissible purposes.
No bad faith business be it personal reasons or at the behest of someone else, soliciting and or other illicit purposes or for hire or data collection for people or agencies or competitors is NOT allowed or permitted. You may not use our network or property without prior knowledge of you doing so even if you obtain the password from us in any manner outside of our physical presence in our sight and at our location and never to be used for illicit purposes, data collection, hacking or remote connections. We keep logs of your device access on our network and label your device(s) as well as change passwords.
You will not participate in or file Lawsuits against Whizconsin Solutions LLC or its owners or employees. If you can’t handle things amicablly we refuse to do business with you. Be it civilly or criminally we are not here to go to court with against you or another party. And in no way do we intend or have the intent to do things with the intent of causing and harm to you or your property. Disagreements can be resolved person to person as adults.
Entrance onto our property it is at your own risk nature, birds, weather, rocks ice and other trip or damage or injury hazards may be present! We have delivery services, and can meet you at the road. No Tresspassing and No Walk in’s is clearly posted in several locations.
We provide services to install things, we can also be hired to troubleshoot, and fix issues. We do not maintain.
Tech products come with ownership responsibility. Data backup, security, accounts, passwords, connectivity issues. These issues may present themselves an hour later or a year later. Hardware, and software companies device makers normally provide free support to resolve such issues. We can be hired to help you with ownership responsibility but we don’t assume it free of charge.
So while we could camp out till 8PM every day and gladly have you pay us to do that we are fairly certain this is not the case and ask that you understand any further issues after we leave will be billed events.
Also any extra work beyond the scope of the job will incur its own minimum payment on your bill if I come out to fix your computer and you need help with a cellphone or a tablet lets say it is a separate job.
Fake identities, Form Submissions via VPN or other proxy, or spam calls or email or sharing or selling my personal number or contact information is prohibited just share my website wisolutions.tech or business number only with customers not solicitors data collectors or advertisers. We don’t do direct email until you use the contact form and I add you to a safe list as everything else is spam.
IF YOU NEED A COPY OF OUR PRIVACY & POLICIES THEY CAN BE PROVIDED TO YOU IN PRINT BEFORE PAYMENT!
IT IS IMPORTANT TO NOTE THAT PAYMENT IS CONSIDERED A DIGITAL SIGNATURE A PROOF OF AGREEMENT TO OUR TERMS!
Who we are
Our website address is: https://wisolutions.tech/
We are a company providing solutions to people’s problems mostly but not limited to computer repair services, electronics repair, smart home solutions, security and cameras, door locks, and fingerprint reading padlocks we help people both locally and remotely and occasionally sell products that we have recycled or serviced or both. We are an LLC afforded Limited Liability Protections in accordance with the Law. Any opinions, or suggestions, we may give may come with a limited scope of knowledge it is incumbent upon you to understand that what is said may not always be gospel it is based on working knowledge, or what we know about a given subject at a given time. We advise you to seek multiple forms of advice and don’t proclaim to be “experts” in any particular field of study.
Websites Development & Hosting
REVISED 8-10-2024 from Zero Liability Policy to 1.00 liability policy. This will have to be understood and signed. To sum it up Whizconsin Solutions LLC will only be liable for a single day of damages to you, your customers, or your business should you choose to host a website. It used to be Zero Liability but we chose to accept liability of a maximum of 1.00 on the day the issue occurred as that is what is paid for that day.
Warranties
If no warranty is included in a bill of sale than no warranty is written expressed or included. Yes, I may state that I will be around to support you with your device verbally because I will be. However, at no point does this mean that the support you will receive will be free of charge. If you need a warranty a warranty might be able to be purchased feel free to inquire about purchasing a warranty however do not ask for a free one or don’t assume a warranty just because you buy service. In most all cases with service or products there are no warranties written expressed or implied. Support on a product is free only through the company the product was purchased through. Good example if I provide a camera installation and it is all working and I leave we agree that things are good and your wireless camera loses wifi it is free to troubleshoot it yourself with the company. I am not the manufacturer while I can troubleshoot some issues for you there are some I may not be able to fix without cost. Support is not free.
Minimum Charge Policy
Support minimum charge on the phone is 25.00 or if you come to my location minimum charge is 25.00 minimum charge offsite or at your location is the best estimation minimum will be 50.00 to 100.00 but that doesn’t mean it might not be more or even less in some cases. It doesn’t matter if you bring your computer here and we find out you didn’t plug it into the wall to charge the battery. A minimum charge is required to be paid. Remember you come here to get to the bottom of your problem as quickly as you possibly can with the smallest fee. I prefer to charge you following the issue and be honest.
Sometimes we can fix stuff as soon as people show up on the spot it saves you from having to come back and pick up the item. It also solves your problem so if we can solve your problem in a couple of minutes for 25.00 bucks (subject to change) it is important one should be happy first that we are being honest with you, and second we are saving you time and headache of having to come back again for pickup. As well as the headache of not knowing what is wrong. Which could’ve taken you hours to fix. This is why we are here to fix things most efficiently to diagnose things most efficiently. So don’t be disappointed if we fix something for you quickly instead be happy we have done so. It’s a job well done.
Also, minimum charges must be implemented because we wind up being a free consultant for everyone and we are not looking to consult people as a main profession thus it costs money.
OFFSITE WORK: Added 6-21-2024 Update to Offsite work policy.
We have adopted the keep your day open policy that all service industries now have.
Offsite work is defined as any work where I go to a separate location. Offsite work is typically done from 3:30 PM to 8:00PM. (This is so we can have a day job or contract jobs and still keep providing you with service.) We can only give you a day with certainty we may give you an estimated time on occasion but there is no guarantee.
On rare occasions, it is done earlier if you have a contract job. For smaller contract and non contract work scheduling is not available make sure you keep your day open! This has always been the case but the keep your day open verbiage is new although it was always intended for our times to be only estimates.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Comments on other platforms such a social media and or reviews will be collected or possibly expanded upon to bring the full story using data collected by us to expand upon the full story. It is considered illegal to defame a business should it result in loss of business which in our case as a service industry attacking or defaming our service will have a direct impact on revenue as you will dissuade potential customers from visiting our website through false narratives. However if true what will be said will be said. We do retain legal representation if there shall be an event that is needed or required to dispute and collect data from 3rd party individuals and 3rd party applications if such an event occurs to use as legally admissible so please be aware of this.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the any website. Other media such a security footage, voice and call recording, answering machines, and or body cams and recorders at your residence or place of business may be used and legally admissible for legal and insurance purposes.
Contact forms
Information through any method of coordination or operation such as contact forms will be the types of information used and collected without the use of this information we could not provide business to you or anyone else.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Analytics may be used for anything discussed here or within.
Who we share your data with
We share data with anyone outlined in this policy as needed for revenue and or legal or insurance purposes.
How long we retain your data
Data retention is required by law for tax reasons so 10 years is the minimum that some data is retained however, unrelated data will be retained for a period of time we see as fit which may be longer than this time period.
What rights you have over your data
You have the right not to provide data by not doing business with us.
Where we send your data
We send data back and forth between what is defined under Additional Information below. With a clear definition of its use as well as to automated blockers, spam detection software and services, as well as legal entities as needed the needs being determined by us.
Your contact information
Your contact information may be retained in email or book keeping if you feel nervous about this please refrain from using our business we do our best to secure that data but nothing is 100% secure. Financial information is typically not stored on this site or processed by this site it we use well known payment processors with a solid track record and history of protection of that data. Checks are not scanned or saved just documented that a check was issued and received by us in the way of book keeping without giving your archiving your information such as check numbers and or account information only the bank or third party payment processor would have such information. Thus accountability is not incumbent upon us to handle payment information as this is all done in a timely manner and information is not available to other individuals.
Additional information
Note all video work, talk, text, discussion whether on site or off site may be recorded to , but not limited to, ensure quality service and proper handling and may be used as admissible in the event of legal or insurance matters. Your data will be used by us for us as public display or advertisement for example affiliate ad revenue for us or our affiliates. Personal information will only be shared in the event of legal disputes, billing or to dispute defaming. For the most part your data is private with these few exceptions. Third party software installed may also contain known or unknown data sharing or targeted advertisement in the event to keep that software or service free of charge or cheaper through affiliate linking and ads. At current our affiliation is I Eugene Jones III, Jolene Johnson, Amazon and other stores we purchase from as well as Lynxxnet for connection and our digital telephone provider as well As well as Paypal, Creditors or Banking. Our main source of revenue is service provided locally or remotely. All is subject to change but has not changed since formation of business. Unless noted on this page.
How we protect your data
We protect data using industry standard SSL protection. And seek known third parties to handle payment processing and the data required for such a thing as well as book keeping.
What data breach procedures we have in place
Data breach porceedures we have in place are limited to our assets and our data we at no time hold any financial data or personal data on this website. Some of that information would be in book keeping done with a third party business and or email done using the ISP mentioned in this privacy policy for connection. Documents may be kept of billing or personal information in hard copy format and filed. In the event of a data breach your financial information should be safe as we don’t keep check numbers and such. The only time a data breech should affect a user is if they have a hosted website in which they are responsible for their security and data.
What third parties we receive data from
Thrid parties may be word of mouth or digital often word of mouth as if you refer someone depending on the job you may be able to get a credit or future discount. People we deal with we also may verify things such as identity or payment methods. Certain purchases made may be disclosed to us through affiliation and or linking via free software or services as well as payment processors in an event to reduce cost and pass on savings to you the customer as it lowers the amount of overhead or fees associated with business.
Often we provide people with open source software without cost and or provide links or for easy access to data and payments or products with zero fees or the minimal fees required by the payment processor. Sometimes this software can shift its course it is incumbent upon you to keep things secure and up to date either by bringing your computer in for service and or servicing your system yourself. You can at any time choose to remove any such said software or evaluate the policy of the said software. As we may not have a proper evaluation of it during a given time. Or they may change from free to paid service or potentially include other software with their software etc… Bookmarking may also be done in this manner to effectively give you easy one click access to commonly used websites and are also removeable. Classic Shell may be installed for those who have problems operating with the newer start menu and is often suggested even for power users to eliminate the clutter. Adblockers may be suggested potentially as well to prevent advertisements when watching youtube, and or block malware that may come from overtly aggressive ad campaigns.
What automated decision making and/or profiling we do with user data
Automated out of area rejection or banning or blacklisting is in place so all ip’s preforming illicit activities such as spam, attacks such as hacking or defaming are logged blacklisted and possibly recorded and reported to ICE or other parties. Please keep this in mind. Profiling is done only in the event to protect business from affilitates of known parties who intend to cause harm to Whizconsin Solutions LLC and or its affiliates typically this is not an automated process but a choice based upon something that would present itself as a red flag. We also profile based on information you give us as to discern what potential solutions you would need and potential solutions that may be not as budget friendly for you and provide alternatives when and where possible.
Industry regulatory disclosure requirements
All disclosures are herin the above documentation. Whizconsin Solutions is an LLC and is afforded LLC protections to the full extent of the law.